Please refer to your insert for who to contact to ship Mabu back. If you no longer have that insert, please call Mabu’s toll-free Helpdesk at (415) 660-9264.
Catalia Health will send a pre-paid shipping label for any patients instructed to keep the original box & packaging for any returns. Follow the power off procedure described in the “Wake Up, Restart, and Power Off” section to power her off before packaging. Put support around Mabu’s head and neck. Make sure the screen is protected from scratching or abrasion.