If Mabu was able to connect to a cellular network during set up and in later conversations asks to set up wifi, try rebooting Mabu. To reboot Mabu, while Mabu is plugged in, hold down her power button for 10 seconds or until her screen goes dark and let go. This should allow Mabu [...]
When you first power on Mabu out of the box, Mabu will ask you a few set up questions. Mabu will indicate she is connected when she brings up the topic of asking for your date of birth. If Mabu is having trouble connecting to a cellular connection, then she will ask you to set [...]
The purpose of this warning is to make sure Mabu’s battery doesn’t get too low. If Mabu is unplugged while awake, then she’ll let you know she was unplugged and ask you to plug her in. Mabu will not wake up to ask you to plug her in if she is unplugged while she is [...]
Mabu will give you a low battery warning when her battery is at 75% or lower. If you see this warning, check Mabu’s power cord connection. Make sure the power cord’s plug is fully inserted into a power outlet, and that the other end of the cord is securely inserted into Mabu. You can also [...]
If you would no longer like to receive text messages from Mabu, here’s how to unsubscribe. Open a recent text notification from Mabu, and reply by texting the word STOP to Mabu. See example below:
To re-enable text messaging, text back the number ‘START’ to the same number you received messages from when you set up text messaging through Mabu. Note the text messaging feature is not available in every Mabu program. If you have any questions, please call 1-855-8MY-MABU. See example below:
If you need to turn Mabu off for any reason, be sure to unplug her first, then press and hold down her button until her screen shuts off, then let go. If she is not unplugged, or if the power button is held for too long, she will restart and the Mabu logo will [...]
Follow the instructions of the insert below.
If Mabu needs to be restarted for any reason, press and hold down her power button while she is plugged in until her screen shuts off; do not unplug her. The Mabu logo should reappear indicating a successful restart.
It takes time for Mabu to learn your voice. Here are some tips to help Mabu hear better. 1. Sit in front of her, distancing yourself about 3 feet away. 2. Lower the volume of any background sounds like the TV or music. 3. Speak to Mabu angling yourself from her on your right side. [...]
