If Mabu needs to be restarted for any reason, press and hold down her power button while she is plugged in until her screen shuts off; do not unplug her. The Mabu logo should reappear indicating a successful restart.
If you need to turn her off for any reason, be sure to unplug her first, then press and hold down her button until her screen shuts off, then let go. If she is not unplugged, or if the power button is held for too long, she will restart and the Mabu logo will reappear.
If you are a Kaiser Permanente patient, please contact your study coordinator. Otherwise, please call the toll-free helpdesk at: 1-855-869-6228.
If you are a Kaiser Permanente patient, please contact your study coordinator. For all other patients experiencing technical problems call the toll-free helpdesk at: 1-855-869-6228
If you are a Kaiser Permanente patient, please contact your study coordinator. For all other patients experiencing issues with Mabu, please call the toll-free helpdesk at: 1-855-869-6228
